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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dale Lucas

Dale Lucas

November 23, 2024

1  out of  5
rating by Dale Lucas
"Very Poor customer service they don’t care about customers and they lie about their service they don’t want to give back your money when you cancel your policy very unhappy their customer service"
We responded:
"Dale, We do appreciate your many years of business with us. I know things didn’t go your way, but many of us spent a lot of time trying to do right by you. We wish you the best. "
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Ike Skoog

September 27, 2024

5  out of  5
rating by Ike Skoog
"Very helpful"
We responded:
"Ike we are glad we could help! Thank you for trusting us and allowing us to serve you. "
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Marvin Clayton

September 1, 2024

5  out of  5
rating by Marvin Clayton
"It's true like they say like a good neighbor State farm is there"
We responded:
"Thank you Marvin for the 5stars! We try our best to hold true to this statement! Thank you for trusting us. "
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Jamie Kowalski

June 12, 2024

5  out of  5
rating by Jamie Kowalski
"Always helpful and kind!"
We responded:
"Thank you Jamie for the review. We will continue to serve you in anyway we can. "
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michelle k

June 12, 2024

5  out of  5
rating by michelle k
"The staff at Mike Devine State Farm are always friendly, knowledgeable, and professional. They know exactly what my insurance needs are even when I don't know what I'm talking about lol. I have been insured with them for many years and they have helped me and my kids with all of our needs throughout the years. Although I have had excellent help from all the staff, my go to agents Charlotte and John are absolutely AMAZING!"
We responded:
"Michelle! What kind words, we strive to be the best, it is easy with customers like you! Thank you for the great review. We will continue our great relationship into the future!"
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Alaska Dan

April 22, 2024

3  out of  5
rating by Alaska Dan
"You have to do your claims online not sure why they can't input your claim. Maybe State Farm should go completely online, since they just take money and can do your insurance policies. I imagine you go input your stuff online to get insurance set-up."
We responded:
"Thank you for sharing your feedback with us. We aim to provide flexibility and efficiency through our online services, we also want to make sure that you feel supported throughout the process. Please know that our team is here to help with any questions or concerns you might have about filling a report or managing your plan. We appreciate your suggestions and are committed to improving your experience with us. Please give us a call at 907-746-4959 to discuss this further. Thank you- Mike"
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Stephen Adcock

March 19, 2024

5  out of  5
rating by Stephen Adcock
"John, who works there, went above and beyond to help my wife during her issues getting her auto windshield replaced. The troubles Safelite put her through I don’t know what we would have done without them. Amazing service and thank you all for the help."
We responded:
"Thank you Stephen for the awesome review! We are sure glad to have John on our team! We try our best to do right by the customer every time. Thank you for your business, we appreciate you!"
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Mark

March 12, 2024

5  out of  5
rating by Mark
"Workers are very curious and helpful they are very helpful with all of my insurance needs"
We responded:
"Thank you Mark for the great review! We strive to be helpful and educate our customers. We appreciate your business. "
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Ruslan Chopenko

February 11, 2024

5  out of  5
rating by Ruslan Chopenko
"Working with this guy's for many years. Very happy and satisfying experience!!!"
We responded:
"Thank you Ruslan! You’ve been a great customer. Thank you for your loyalty. Hope we have many more years working together. "
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Jacob Dempsey

December 23, 2023

5  out of  5
rating by Jacob Dempsey
"Great service, they are always friendly and helpful."
We responded:
"Thank you Jacob for the 5 stars! We sure do our best!"
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Robert Ball

October 30, 2023

5  out of  5
rating by Robert Ball
"Mike and his staff have always made sure to be more than helpful with any of my problems big or small thanks Mike."
We responded:
"Thank you Robert for the stars and the great review! We try to help big or small!"
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Andrew Sensenig

October 16, 2023

5  out of  5
rating by Andrew Sensenig
"Very courteous and helpful"
We responded:
"Thank you Andrew for your business and your stars!"
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Dad Life

September 17, 2023

4  out of  5
rating by Dad Life
"Great experience, customer service is what you hope for."
We responded:
"Thank you sir! That’s what we strive for a great experience! Thank you for joining team Devine."
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Tiffany Borges

August 27, 2023

5  out of  5
rating by Tiffany Borges
"Major savings compared to our previous insurer, and consolidated our residential/auto needs — a seamless move we’re thankful to have made!"
We responded:
"So glad we were able to help you and save you money! That is what we are here to do! Welcome to Team Devine!"
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Kendall Stewart

August 25, 2023

5  out of  5
rating by Kendall Stewart
"Amazing customer service!!"
We responded:
"Thank you Kendall! We appreciate your kind words and 5 stars!"
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STEVEN HENDERSON

June 27, 2023

5  out of  5
rating by STEVEN HENDERSON
"Melissa was awesome to work with, she got me set up with the claims department right away and my claim was taken care of that day. Great agency to work with would highly recommend!"
We responded:
"Steven, thank you for the great review! We are sorry you’ve had to file a claim, but so glad we/Melissa could be there to help!"
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Chloe Morris

May 19, 2023

5  out of  5
rating by Chloe Morris
"I love the service of State Farm! They were so helpful and so easy to set up as it was my very first time with my truck! Very friendly vibes full of energy along with positive attitude ready to help you any way they can! Thank you State Farm and Tammie for helping me set up for my first vehicle. 5 Stars for sure. More if I could. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you Chloe for all the stars and the great review! We sure strive to be helpful. Congrats on your first car!"
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Jill Rodamer

May 11, 2023

5  out of  5
rating by Jill Rodamer
"Hallelujah…the gal on the other end of the phone when I called, through her incredible knowledge, was able to explain things so I could understand what she meant. I have dealt with insurance agents for many years, and most times ending up more confused than before I called to get help. TAMMY BEATTY, you are PRICELESS! Your clear, simple explanations were easy to follow, and you answered every question I had. Then you went above and beyond my needs at that moment, to kindly ask me questions about services I may not have yet secured, and delivered the information with such a kind heart, and compassion for taking care of all aspects that insurance provides. Mike Devine, you have one very talented gal in your office, and I’m pretty sure the whole team, like Tammy, loves working for you. I am so glad I finally called your office, and I am looking forward to many years in the Wasilla State Farm family of Mike Devine. Thank you, Tammy Beatty. I truly feel like I know you from just two phone calls!!! Excellent employee!!! Jill Rodamer"
We responded:
"Jill! What an amazing compliment! We feel the same about our Tammie! She is all about doing the right thing for the customer and is so knowledgeable too! Great job Tammie and thank you Jill for choosing Mike Devine State Farm! Glad to have you on #teamdevine"
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Maureen MacCracken

February 24, 2023

5  out of  5
rating by Maureen MacCracken
"Aaron Welch did us a great service .saved us lots over our previous insurer ,thorough,professional and an all around nice guy! Thanks and glad you and your family chose Alaska!"
We responded:
"Thank you Maureen for the great review! We agree with you 100% about Aaron! Glad you are apart of Team Devine!"
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Bashan Weed

January 7, 2023

5  out of  5
rating by Bashan Weed
"Jenny at Mike Devine helped me to get back on track with my policy and my payments when I couldn't find a way to make it work. She got me set up with the coverage I need at a cost that works for me and I can't thank her enough! Thank you again Jenny, and thank you Mike Devine for the awesome customer service you provide!"
We responded:
"We are grateful for your business Bashan and honored to be able to serve you! Thank you for the great review!"
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Chris Hines

June 16, 2022

5  out of  5
rating by Chris Hines
"Great place! Friendly service."
We responded:
"Chris, thank you so much for the 5stars! We sure try!"
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Jenny Bean

February 11, 2022

5  out of  5
rating by Jenny Bean
"Mike and his team are AMAZING! 5 ⭐️ customer service."
We responded:
"You are too kind!! Thank you Jenny!"
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Mark Keller

February 11, 2022

5  out of  5
rating by Mark Keller
"We are new customers and already are impressed with the great service. Jenny is great to work with and has made our transition to Stae Farm seamless,"
We responded:
"Thank you Mark, we sure strive for great service! And our Jenny is awesome!"
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Elise McClain

February 9, 2022

5  out of  5
rating by Elise McClain
"A+ customer service"
We responded:
"Thank you Elise for your vote of confidence!"
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James Densel

December 11, 2021

4  out of  5
rating by James Densel
"Excellent customer service. Highly recommend."
We responded:
"Thank you James for the stars!"